The shipping boxes we use to ship your order are designed by us to perfectly fit in your mail box. So you don't have to wait at home for your package.
Orders for Belgium, will be shipped via Bpost. Orders for The Netherlands, France and Germany will be shipped via DPD.
We've recently made it possible to ship to United Kingdom and United States. Delivery to United Kingdom takes up to 3 - 4 days and United States 5 - 7 days.
If you're from Belgium and you have ordered before 16:00 on a regular week-day, your order will generally speaking be delivered the next day. To The Netherlands, your order will be delivered in 2 - 3 days and to Germany or France in 3 - 4 days.
|Ordered before 16:00||Belgium||The Netherlands||France|
|Thursday||Friday||Saturday or Monday||Monday|
|Friday||Saturday or Monday||Monday or Tuesday||Tuesday|
|Ordered before 16:00||Germany||United Kingdom|
If you had other expectations or you're not satisfied with your order, you'll have 30 days to return your product(s).
You have to inform us via e-mail about your return within 15 days after you have received your order. Once we are aware of your intention te return the order, you'll have another 15 days to finish the return process.
Regarding the refund, we'll give you the choice:
To return your order you can follow the steps below:
Products that can not be returned:
Telephone number: +32 (0)497/06.96.85 of +32 (0)497/06.95.28